Security & trust

Security isn't a feature — it's the baseline.

Every account, on every service, sits behind the same controls. Here's exactly what protects your money and your data.

256-bit encryption

All traffic between your device and our servers is encrypted with TLS 1.2+. Card details are never stored on our servers — they're tokenized by our processor.

Transaction PIN & biometrics

Every payment requires a PIN or Password confirmation. PINs are hashed, never stored in plain text, and locked after repeated failed attempts.

Real-time alerts

You're notified instantly for every transaction, login from a new device, and security-relevant account change.

Fraud monitoring, 24/7

Automated systems flag unusual activity in real time, backed by a human review team that can freeze an account on request.

Compliance

Licensing and regulatory standing

  • Registered under the Corporate Affairs Commission (CAC) Nigeria.
  • Certified card processing, through our licensed processor.
  • Independent annual security audits and penetration testing.
A Bill Trick security analyst monitoring transaction activity on a dashboard

Found a vulnerability?

We run a responsible disclosure program. Report security issues directly to our security team and we'll respond within 48 hours.

[email protected]

Keep your account safe

What you can control

  • Set Strong Password or Password for app access and payments.
  • Set Quiet Hours to mute non-critical notifications without disabling security alerts.
  • Review connected devices and log out of sessions you don't recognize.
  • Never share your PIN or one-time passcode with anyone, including someone claiming to be Bill Trick staff.
  • We will never call or message you asking for your PIN.
  • Report a lost device immediately from Profile & Settings or by contacting support.